Some merchandise will be shipped directly from Goods for the Garden, while others will come from the artist, importer or manufacturer, using a variety of shipping methods, including Federal Express. UPS and common carrier. Overnight and express services are currently not available for any of our products. Most orders will be processed in 3-5 business days, and most orders will arrive within 7-10 business days after they have been shipped, depending on your geographical location. In the event that a backorder occurs, or if your order cannot be shipped in a timely fashion, you will be notified. We are unable to ship to P.O. Boxes.
Sales tax will be charged for purchases shipped within the state of Wisconsin.
RETURNS AND EXCHANGE
Goods for the Garden will accept returns or exchanges on all items due to damages incurred while in transit. Returns will not be authorized for Seibert & Rice Italian Terra Cotta, Teak Furniture and Planters or Large Campo De' Fiori Stone, unless products are damaged. If for any reason you are not completely satisfied, you may exchange, replace or credit your purchase, except as stated above, when it is presented in saleable condition. All returns must be made within 15 days of receipt of goods. Please pack the merchandise using the original shipping box, and contact Goods for the Garden for the return address (800) 663-3158. Please include your phone number in case we need to get a hold of you to process your request. We highly recommend insuring the package.
If your order arrives damaged, you must report the damage to Goods for the Garden within 7 days of receiving your order. You must keep all of the original boxes and packing material with the damaged item in the event that we need to pick up the box for inspection. We will send out a replacement item if available or credit the amount of the damaged item.
PRIVACY & SECURITY
To make the most of your shopping experience, Goods for the Garden collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about their orders, our products, services and promotions. We may use the information collected online to fulfill your order. Because we respect your privacy, Goods for the Garden recognizes that it must maintain and use customer information in a safe and responsible manner. Goods for the Garden does not sell or share the information you provide to us online with any outside company or third party. If at any time you would like us to delete any of your personal information on file, e-mail Goods for the Garden at email@example.com or call us at (800) 663-3158. Please be sure to include your full name, as entered at time of purchase, and email address. We want your shopping experience with Goods for the Garden to be safe and secure. We use secure sockets layer (SSL) to encrypt all of your personal information. SSL is a standard technology used by many other E-Commerce websites.
Goods for the Garden (GFTG) has developed this web site as a service to our customers. This site is copyrighted and belongs to Goods for the Garden, Inc. As a customer of Goods for the Garden you are given the right to use our site subject to the terms and conditions of use set forth below. Please review the following basic rules that govern your use of our website carefully. Please note that your use of our web site constitutes an agreement to follow and be bound by these terms and conditions. If you do not agree to be abide by these terms and conditions, you may not use this website. Although you may “bookmark” a particular portion of this website and thereby bypass this agreement, your use of this website still binds you to these terms. GFTG reserves the right to update or modify our Terms and Conditions at any time without prior notice. Your use of the GFTG website after such changes are made constitutes your agreement to follow and abide by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site. This website and its content are shown without any warranties of any kind, either expressed or implied, as to the website ’s operation or content. To the fullest extent permitted by law, GFTG disclaims all warranties, expressed or implied. GFTG will not be liable for damages of any kind arising from our use of or inability to use this website. All compilation and content on the GFTG website, including, its assembly, page headers, design, text, graphics, photographs, logos, etc., is the intellectual property of Goods for the Garden or its content suppliers and constitutes copyrighted material, trademarks and/or trade dress. This website and its contents, and the site as a whole, may be used only for personal, noncommercial use. All worldwide rights, titles and interests are reserved.
You may contact Goods for the Garden at (800) 663-3158 or at firstname.lastname@example.org. All comments, feedback, questions, suggestions and other communications submitted or offered to Goods for the Garden (GFTG) are accepted so long as the material does not contain libelous or otherwise unlawful, abusive or obscene material, software viruses, political campaigning, chain letters, or any form of spam. You are and shall remain solely responsible for the content of any comments you make. If you do send content or submit material to (GFTG) it grants (GFTG) a nonexclusive, royalty-free, perpetual, irrevocable right to use and not be limited in any way in its use. You grant (GFTG) the right to use the name that you submit in connection with such content, if they choose. If you do submit materials or comments, you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that you have all rights to use the content and that the content is not the property of any other persons, that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify (GFTG) for all claims resulting from content you supply. At (GFTG) we try to be as accurate as possible. However, the information on the (GFTG) web site may contain typographical errors or inaccuracies, may not be complete or current and does not warrant that product descriptions or other content of the website is accurate. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Such errors, inaccuracies or omissions may relate to product description and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your (GFTG) purchase because you feel the product is not what was described, your sole remedy is returning it with the original (GFTG) packing receipt. Please see our Return Policy.
DISCLAIMER & INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Goods for the Garden, its officers, employees, agents, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing or using the site using your Internet account. This website and the materials and products on this website are provided without warranties of any kind, whether expressed or implied, as to the operation of this site or the information. To the fullest extend permissible by applicable law, Goods for the Garden disclaims warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Goods for the Garden does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, or that this site or the server that makes the site available are free of viruses or other harmful components. Goods for the Garden does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you. You expressly agree that your use of this site is at your sole risk.
Goods for the Garden shall not be liable for any special or consequential damages that arise from the use of, or the inability to use this site. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.